Term and Conditions

Welcome to Cheap Costumes Store! We’re thrilled to have you visit our magical world of costumes. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site and making a purchase, you agree to these terms in full.

At Cheap Costumes Store, we value transparency and want to ensure you have a fantastic experience from browsing to delivery and beyond. Please read these terms carefully before placing your order.

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Keep your login credentials secure and confidential
• Use the website only for lawful purposes and not engage in any fraudulent activities
• Be at least 18 years old or have parental consent to make purchases
• Review your order carefully before completing your purchase
• Provide a secure delivery location for your orders
• Check products upon delivery and notify us of any issues within 48 hours

Cheap Costumes Store specializes in providing:

• High-quality costumes across various categories including historical, fantasy, and character themes
• Costumes for all ages and sizes, including plus-size options
• Accessories and props to complete your costume experience
• Global shipping (excluding some remote areas and parts of Asia)
• Customer support via email

Product Information

We strive to provide accurate product descriptions, images, and sizing information. However, slight variations may occur due to monitor display settings or manufacturer changes. If you receive a product that significantly differs from its description, please contact us immediately.

Weapons and Armor Policy

For safety and hygiene reasons, all weapons and armor sales are final. These items cannot be returned or exchanged unless defective upon arrival. Please handle these products responsibly and in accordance with local laws.

Placing Orders

When you place an order, you will receive an acknowledgment email. This is not an order confirmation. Your order is accepted when we send a confirmation email with shipping details.

Pricing and Availability

All prices are listed in US dollars. While we strive to maintain accurate pricing, errors may occasionally occur. If we discover an error in the price of a product you ordered, we will contact you to confirm whether you wish to proceed at the correct price or cancel your order.

All products are subject to availability. If we cannot fulfill your order, we will notify you and provide a full refund for the unavailable items.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you confirm that you are authorized to use the payment method.

Shipping Information

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

Please allow 1-2 business days for order processing before shipping. Delivery times are estimates and may vary due to customs processing or other factors beyond our control.

We want you to love your costume! If something isn’t quite right, we offer returns and exchanges within 15 days of delivery.

Return Conditions

To be eligible for return or exchange:

• Items must be unused, unwashed, and in original packaging with all tags attached
• You must initiate the return within 15 days of delivery
• Weapons and armor are final sale and cannot be returned (unless defective)

Return Process

1. Contact our support team at [email protected] within 15 days of delivery
2. Include your order number and reason for return
3. Wait for return instructions and authorization number (within 1-2 business days)
4. Ship the item to the provided address using a trackable method
5. Once received and inspected, we will process your refund or exchange within 3-5 business days

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent).

Refunds

Refunds are issued to the original payment method within 7-10 business days after we receive and approve the return. Processing times may vary depending on your bank or payment provider.

All content on this website, including text, graphics, logos, images, and product designs, is the property of Cheap Costumes Store or our suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from any content without our express written permission. This includes costume designs that may be inspired by popular characters or franchises.

Cheap Costumes Store shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our products or website
• Delays in delivery due to circumstances beyond our control (e.g., customs delays, carrier issues, natural disasters)
• Injuries resulting from improper use of costumes or accessories
• Minor variations in product color or design from website images

Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the product in question.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

These Terms and Conditions are governed by the laws of the State of Delaware, United States. Any disputes shall be resolved in the courts of Newport, US.

We encourage you to contact us first with any concerns at [email protected]. We will make every effort to resolve issues amicably.

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance of the modified terms.

If you have any questions about these Terms and Conditions, please contact us:

We typically respond to inquiries within 1-2 business days.